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Total Tech Care has been serving Florida since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What the Recent Internet Outage Tells Us About Its Potential Vulnerability

What the Recent Internet Outage Tells Us About Its Potential Vulnerability

Over the week of June 14, a lot of applications and websites experienced outages, creating problems for many companies until it was resolved. Not only did these outages create business continuity issues, they’ve also exposed just how vulnerable the Internet is to these kinds of issues. Let’s take a look at what happened.

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What Exactly Is a VPN?

What Exactly Is a VPN?

One of the major shifts we’ve seen in business in 2020 is the establishment of the remote workforce. Stay-at-home orders brought on by the COVID-19 pandemic made it necessary for businesses to find solutions on how to securely transfer information from what could be unprotected networks. The virtual private network is a solution to this problem. Today, we will describe what a VPN is, what its primary use is, and how secure it really is for secure file transmission. 

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How to Establish Fast, Secure Wi-Fi for Guests to Your Healthcare Organization

How to Establish Fast, Secure Wi-Fi for Guests to Your Healthcare Organization

Patients and hospital visitors have come to expect Wi-Fi internet access. It’s no longer seen as an extra convenience, but a requirement for the comfort and confidence of your patients. That said, it’s your responsibility to provide reliable Wi-Fi access that is reasonably fast, secure, and easy to sign into.

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Should You Use Wired or Wireless Connections?

Should You Use Wired or Wireless Connections?

It hasn’t been too long since connectivity required an actual physical connection between the connecting endpoints, making a wired connection the de facto option for businesses. However, now that wireless connectivity is so widely available, businesses now have a choice… but which is the better option? Let’s compare some of the pros of each to make the answer a little clearer.

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Improve Your Business With These Documentation Practices

Improve Your Business With These Documentation Practices

With the amount of technology that the modern business relies on today, each business needs to maintain comprehensive documentation outlining it. As a managed service provider, we can provide an expert perspective on what needs to be included in this documentation. Let’s get into it.

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VoIP Can Replace Analog Phone Systems

VoIP Can Replace Analog Phone Systems

It’s true that Voice over Internet Protocol (VoIP) is probably going to be cheaper than using an enterprise phone system through your regional phone company. While cost reduction is a good reason to choose a service, VoIP does much more than just reduce communication costs. Implementing a VoIP platform also presents a lot of solid options that can help your business be more efficient and productive. 

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What Does Your Business' IT Infrastructure Look Like?

What Does Your Business' IT Infrastructure Look Like?

Small and medium-sized businesses (SMBs) simply don’t have the large budgets that come with running an enterprise, and because of this, many of them have trouble affording IT maintenance and management. In a similar sense, these smaller organizations struggle with planning out an IT infrastructure. Does your business have a plan in place?

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Getting to Know About Phishing Attacks Can Keep Your Business Safe

Getting to Know About Phishing Attacks Can Keep Your Business Safe

There’s a big reason why phishing is a primary threat to businesses, and it’s because this method gives hackers a relatively risk-free way of gaining access to a network or other resources. Even being aware of the issue is often not enough to prevent it, as hackers are known to get quite aggressive and crafty with their phishing campaigns. If only a fraction of the 57 billion phishing emails that go out every year are taken seriously, hackers make quite a bit of profit off of users.

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How to Get the Best Wireless Connections in Your Office

How to Get the Best Wireless Connections in Your Office

There are plenty of small irritations to be found in the office, from a pot of coffee that someone neglected to refill to the sound of a squeaky chair under the office fidgetier. However, none are quite as infuriating (or as detrimental to productivity) as an inconsistent Wi-Fi signal. What makes the Wi-Fi so spotty, and how do you resolve that?

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Increased Network Complexity Necessitates Shifts in Monitoring Strategies

Increased Network Complexity Necessitates Shifts in Monitoring Strategies

Businesses of all sizes have come to depend on their IT for productivity. IT administrators that constantly monitor their network and infrastructure reduce downtime, leading to higher resource availability. With the increasingly complex makeup of an organization's network this becomes quite the task.

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The Internet of Things Gives Great Power to Our Phones

The Internet of Things Gives Great Power to Our Phones

The Internet of Things is a bit of a paradox in and of itself. It has been leveraged to accomplish great things, but at the same time, it can be used in a way that can create considerable problems. However, innovations have proven that the IoT isn’t going anywhere, anytime soon, especially now that it can use the devices that we carry in our pockets.

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Tech Term: Modems and Routers Defined

Tech Term: Modems and Routers Defined

The Internet is an amazing tool, only bolstered by our ability to access it wirelessly - but what do you know about the devices that allow us to access it, namely, modems and routers? Do you know what each does? For today’s tech term, we’ll dive into exactly that.

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JacobPeden
Modems and routers need to define some polices that have term to be read aspect part on this that was good to read. I need to get ... Read More
Thursday, 19 September 2019 05:28
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A Maintained Network Is Better For Business

A Maintained Network Is Better For Business

It can be challenging and costly to maintain your business’ network system, but it doesn’t necessarily have to be. A managed service provider can help your business achieve all of its technology-related goals, including regular network maintenance. You might be surprised by how many benefits proactive network maintenance can provide for your organization.

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Tip of the Week: 4 Easy Tips to Boost Your WiFi Signal

Tip of the Week: 4 Easy Tips to Boost Your WiFi Signal

Your wireless router is both an integral part of your business’s online infrastructure, and a critical part of your home computing environment. Therefore, you need to make sure that your router is broadcasting a clear signal. Here are some tips on how to keep your wireless signal as strong as possible, regardless of where you are in the office.

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How Exactly Can a VPN Benefit Your Business?

b2ap3_thumbnail_vpn_security_400.jpgThe purpose of your company’s information technology is to create, access, and share the data that your business needs to get the job done. One challenge that stems from exchanging such valuable information is the chance of it getting intercepted by the prying eyes on the Internet. Taking advantage of a Virtual Private Network (VPN) is the best way to safeguard your organization from this risk.

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Samuel Bice
VPN is the exactly part of the software and applications that make the speed of your data that is various kind of the proxy can be... Read More
Friday, 05 October 2018 11:48
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3 Technologies That Will Give Your Remote Workers the Edge

b2ap3_thumbnail_remote_working_400.jpgMore businesses than ever before are finding value in allowing their workers to work from the comfort of their own homes, rather than have them drive all the way to the office to do a job that can be done from anywhere with an Internet connection. More importantly, it’s much more cost effective for businesses to allow for remote workers. How can you make it as easy as possible for remote workers to get their jobs done?

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Raven Carver
Remote work is become very helpful source for owners of business to complete their tasks on anywhere and anytime. These technologi... Read More
Monday, 21 January 2019 07:27
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Tip of the Week: Spot a DDoS Attack Before it Takes Down Your Network

b2ap3_thumbnail_d_d_o_s_400.jpgDirect denial of service attacks are a major problem for businesses. On one hand, they’re difficult to prevent entirely, incredibly annoying, and costly. Hackers are realizing just how annoying DDoS attacks can be, and are capitalizing on them in order to both make a quick buck, and to take jabs at organizations that aren’t necessarily doing anything wrong.

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What if Your Worst Threat Comes From Inside Your IT Department?

b2ap3_thumbnail_network_security_issues_400.jpg“The call is coming from inside the house!” This memorable quote is from the 1979 horror classic When a Stranger Calls. In the movie, this chilling information is presented to a woman after she has her call traced to locate the whereabouts of a stranger who was harassing her. To be sure, this would be a scary situation for anybody to experience; it would almost be as frightening as a network security breach--originating from inside your IT department!

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Is Your Network Overburdened by Day-to-Day Operations?

b2ap3_thumbnail_network_issues_400.jpgIn order for an organization to maintain operations, a strong network that’s capable of handling internal traffic is necessary. These networks handle the deployment and access of mission-critical data, applications, and other important tasks that businesses depend on. Sometimes, however, a business can push their network too hard, which can have a profound effect on its functionality, and an even greater effect on that organization’s ability to continue operations.

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Tip of the Week: Use This Security Checklist to Protect Your Network

b2ap3_thumbnail_security_checklist_400.jpgAs a business professional, you have a responsibility to ensure that your company’s network and data is protected from hacking attacks. It can be difficult to remember to take all of the necessary precautions, but with our help, you can easily outline all of the measures that should be taken to maximize security for corporate data.

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      The reasoning for this is simple: you want to make sure that operations are proceeding as intended, even if you’re not there. If you completely check out from the workplace every time you leave, you could return from your vacation to a complete and total disaster that may have been prevented with y...
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