Contact us today!
866-348-2602

Total Tech Care Blog

Total Tech Care has been serving Florida since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Small Businesses Make Progress with Managed Services

Small Businesses Make Progress with Managed Services

For a lot of businesses, 2020 has seen some major challenges. Many SMBs feel like they are in a snow globe attached to a paint mixer that is always switched on. With all the problems laid out in front of them, many businesses have decided that in order to protect their business that they would subscribe to a strategy of proactivity. Let’s take a look at a couple of ways managed services help keep you ahead.

What is it to be Proactive?

It’s all about preventing issues and risk. Being proactive is simply action taken after a risk assessment. Many times, risk is inherent, so being proactive is just managing situations to keep risk at bay. It goes without saying that taking proactive steps, especially in business, can be some of the most effective strategies to get ahead. Why is this? It comes down to time. 

When a person sees a problem and fixes the problem, the time that is spent fixing the problem is waste, especially when taking proactive action could eliminate the problem in the first place. Managed services are predicated on this very concept. The more you do to keep problems from presenting themselves, the more time there is to be productive. We measure this in uptime.

Downtime, the Business Killer

Your business isn’t Google. It isn’t Google in 2013. That was the year that Google went down for almost five hours. Imagine five hours without Google! It cost the company--in 2013--an estimated $545,000. Now, Google can afford that, but it just illustrates how expensive downtime can be. It can be problematic in several ways, including:

  • Customer frustration - Downtime is extremely problematic for your customer relationships. Not only does extended downtime flood your business with calls and messages, it also fosters distrust. 
  • Staff frustration - For many small businesses, employees wear a couple different caps. One of those caps, that many workers would rather not wear, is that of a customer service representative. If someone on your production team can’t get at the resources they need to do their jobs, you are paying them to either be PR or janitorial staff. Either way, they tend to get impatient pretty quick when they can’t do what they were hired to do.
  • Exorbitant cost - The two previous examples fuel rising costs. If you are paying your employees and they aren’t producing anything tangible, you are losing money, period.

Limiting downtime is a priority for every well-run business, otherwise you are just throwing away money. 

Proactive Services

At Total Tech Care, we have a couple proactive solutions that can really benefit your business. They include:

  • Remote monitoring - By remotely monitoring your network and infrastructure, our expert technicians can see if there are inconsistencies, infiltrations, or irregularities that we can take care of before they become problematic. By staying ahead of hardware issues and monitoring for malware and other network-related issues, you avoid the downtime it takes to fix these issues when they come to a head.
  • Cloud computing - Another option is to take your computing infrastructure offsite. Cloud solutions often come with comprehensive management baked into the price so that your employees will have anytime, anywhere access to the data and applications they need. 
  • Patch management - Software vulnerabilities can be exploited by hackers and cause significant devastation on your company’s network. By updating all of your software systems with the latest updates, you mitigate the risk that comes from running older versions of software.

Proactivity doesn’t just happen, you have to make it happen. If you would like to stare down some of the biggest risks to your technology and data, and improve your business’ uptime, call us today at 866-348-2602.

 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Wednesday, 02 April 2025
If you'd like to register, please fill in the username, password and name fields.

Blog Archive

Sign Up for Our Newsletter

  • First Name *
  • Last Name *

      Free Consultation

      Sign up today for a
      FREE Network Consultation

      How secure is your IT infrastructure?
      Let us evaluate it for free!

      Sign up Now!

      Free Consultation
       

      Tag Cloud

      Security Tip of the Week Technology Best Practices Business Computing Cloud Privacy Hackers Productivity Hosted Solutions Efficiency Software Business Google Network Security Microsoft Internet Email Malware Workplace Tips Backup Innovation Data User Tips Computer Mobile Devices IT Services Hardware Disaster Recovery Android VoIP communications Business Continuity Communication IT Support Smartphones Miscellaneous Smartphone Mobile Device Network Browser Small Business Productivity Collaboration Cybersecurity Quick Tips Business Management Users Upgrade Managed IT Services Windows Phishing Outsourced IT Data Backup Ransomware Windows 10 Cloud Computing Office Data Recovery Server Save Money Passwords Windows 10 Saving Money Holiday Social Media Tech Term Chrome Virtualization Gadgets Automation Managed Service Microsoft Office Managed IT Services Artificial Intelligence Facebook Cybercrime Operating System Computers BYOD Wi-Fi Mobile Device Management Networking IT Support Health Hacking Internet of Things Information Technology Information Managed Service Provider Remote Spam Covid-19 Office 365 Alert Telephone Systems Bandwidth Employer-Employee Relationship Recovery Social Engineering Mobility Router BDR App Application History Password Money Encryption Data Breach Human Resources Applications Big Data Remote Monitoring Law Enforcement Mobile Computing Office Tips Training Blockchain Paperless Office Data Storage Apps Patch Management VPN Remote Computing Government Mobile Office Private Cloud How To Managed IT Bring Your Own Device Data Management Wireless Work/Life Balance Gmail Vulnerability Windows 7 Word Settings Infrastructure Google Drive Servers Two-factor Authentication Voice over Internet Protocol Mouse HaaS Avoiding Downtime Data Security Flexibility Marketing WiFi IT solutions Entertainment Website Budget USB Cleaning The Internet of Things Lithium-ion battery Staff Conferencing Software as a Service Telephone System Machine Learning End of Support Scam Connectivity Remote Work Physical Security Education Firewall Safety HIPAA Sports Virtual Reality Vendor Management Redundancy Apple Keyboard Social Vendor Managed Services User Error Display Data Protection Meetings Save Time Employee/Employer Relationship Risk Management RMM Hacker Computing Access Control Hiring/Firing Computing Infrastructure DDoS Virtual Assistant IT Consultant Authentication Going Green SharePoint Digital Signage Humor Business Intelligence Battery Customer Service Update Shadow IT Audit Environment Legal Worker IT Management Procurement Fax Server Google Docs Internet Exlporer Workplace Strategy Botnet Net Neutrality Identity Theft IT Plan Help Desk PDF SaaS Printing Unsupported Software Augmented Reality Proactive IT Network Congestion Fraud Charger Virus Best Practice eWaste Managed Services Provider Remote Worker Compliance YouTube Black Market Database OneNote Computer Care Unified Threat Management Current Events Computer Accessories Cryptocurrency Remote Workers Telephony Samsung Document Management Wearable Technology Processor Retail Hard Drives Solid State Drive Comparison Wireless Technology Downtime Instant Messaging How to Value Robot CES Printer Excel Hard Drive Bluetooth Spam Blocking Electronic Medical Records Data storage Biometrics Virtual Desktop Automobile Content Management Business Technology Ergonomics Printers Mobile Smartwatch Windows 10s Millennials Monitor Development Smart Office OLED Cast Wireless Charging Virtual Machine Tip of the week webinar Science Emergency PCI DSS 2FA Virtual Private Network Fiber Optics Professional Services Employee Public Cloud Workforce Employer Employee Relationship Assessment Reputation Streaming Media Messaging Cabling Cables Hypervisor Windows Server 2008 Customer Relationship Management Content Tech Support Policy Distributed Denial of Service Dark mode Project Management Trend Micro Tools Nanotechnology Analyitcs Techology Telecommuting Laptop Television Customers SMS Default App Programming Cortana Saving Time Audiobook Digital Signature Procedure dark theme Warranty Shopping Google Search Touchpad Public Computer AI Antivirus HVAC IT Infrastructure Consultant Google Apps Regulations Politics Analysis Bing Analytics Windows 8 Advertising Transportation FinTech Administrator Social Network IT service Devices Computer Fan Rootkit Notifications Enterprise Content Management Investment Best Available MSP Employee/Employer Relationships WIndows 7 Accountants Workers Tablet Benefits Employees Windows 365 Microchip Domains Thought Leadership ISP FENG Credit Cards Password Manager IBM Relocation Video Conferencing Password Management ROI Bitcoin Flash Maintenance Shortcuts Multi-Factor Security Smart Technology Sales IaaS Point of Sale Search Engine Personal Twitter Cryptomining Bloatware Video Games Worker Commute Business Mangement Supercomputer Supply Chain Management NIST Software Tips Batteries Sync User Experience Smart Tech Emails PowerPoint Tablets Trending Windows Media Player Monitoring Windows 8.1 Digitize Addiction Entrepreneur Scalability Amazon Business Owner Recycling Windows Server 2008 R2 Wiring Managing Stress Shortcut Practices Netflix Two Factor Authentication NarrowBand Customer relationships Email Best Practices IT Assessment Cache Manufacturing Root Cause Analysis Cost Management Search Amazon Web Services Social Networking Criminal Knowledge Cameras iPhone Music Safe Mode HBO GDPR Managed IT Service Skype Hosted Computing Security Cameras Computer Tips Virtual CIO OneDrive Wireless Internet Biometric Security Data loss Online Shopping Outlook Leadership Files Troubleshooting Peripheral Running Cable File Sharing Digital Security Cameras Camera Using Data Start Menu Inventory Memory Specifications Chromecast Loyalty Copiers Wire 5G Screen Mirroring Evernote Frequently Asked Questions Printer Server Colocation Travel Books Uninterrupted Power Supply Quick Tip

      Top Blog

      The reasoning for this is simple: you want to make sure that operations are proceeding as intended, even if you’re not there. If you completely check out from the workplace every time you leave, you could return from your vacation to a complete and total disaster that may have been prevented with y...
      QR-Code