Contact us today!
866-348-2602

Total Tech Care Blog

Total Tech Care has been serving Florida since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Lessons to Learn From Lego’s IT Development

Lessons to Learn From Lego’s IT Development

Businesses of all sizes have been able to successfully overcome operational challenges by rethinking and adapting the technology they utilize. Let’s consider a huge example and look at what The Lego Group (as in the building blocks) has done to address some of their technological challenges with improved solutions—as well as how your business can do the same.

The Lego Group’s Situation

Sharing their story at the AWS re:Invent virtual conference, The Lego Group revealed that their online presence and its Direct Shopper Technology team was encountering issues… particularly when their traffic was spiking during sales events and product launches, reaching levels 9.5 times what was typical and with a 200-fold increase in transactions. Back in 2017, the release of the largest building set to date (the Star Wars™ Ultimate Collector Series Millennium Falcon™ set, with 7541 pieces) and the resulting traffic on launch day effectively shut down the back-end of their website and overwhelmed the sales tax functionality that called back to their on-premise infrastructure.

This made it so that visitors would only see the website’s maintenance page.

This event proved to the company that some changes had to be made, as their growth simply couldn’t be supported through their on-premise solutions and the limited scalability they could offer. Furthermore, making these changes could allow the company to focus more on their customers’ experience on the website, rather than focusing on basic upkeep, while also giving them the resources to adapt to such demand spikes and capitalize on innovation.

Lego’s Growth Trajectory

Lego began their transition to cloud services in 2018 with the migration of their sales tax calculator and three additional processing services. Ten months later, the company had a serverless platform that was capable of everything its on-premise infrastructure could do, and soon after, the cloud had overtaken their on-premise capabilities with new records being established each month.

As of July of 2019, The Lego Group has been able to triple the number of engineers under their employ through remote operations and adopt 36 more serverless services, utilizing automation and monitoring to ensure that issues could be identified and addressed promptly. This approach has also allowed Lego to shift their attention from maintenance to developing new features that will help to further improve their service and the customer experience that results from it.

What Does this Have to Do With You?

While admittedly scaled up considerably, Lego’s transition to the cloud serves as an effective case study for any business that is experiencing IT challenges, as it demonstrates how much a company can grow and innovate by simply taking advantage of the technology that is available.

The best part is that this is the case for businesses of effectively any size—from a consumer retail and manufacturing giant such as The Lego Group to the small mom-and-pop shops who sell the construction sets that Lego produces. Of course, these capabilities also expand outside of the retail industry, with the potential to benefit a company that operates in effectively any vertical where its operations are concerned.

Total Tech Care is here to help you put the technology that can benefit your business into place, ensuring that any operational issues are addressed and that all opportunities are embraced. To find out more about the solutions we use to accomplish this, make sure you reach out to us by calling 866-348-2602.

 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Wednesday, 02 April 2025
If you'd like to register, please fill in the username, password and name fields.

Blog Archive

Sign Up for Our Newsletter

  • First Name *
  • Last Name *

      Free Consultation

      Sign up today for a
      FREE Network Consultation

      How secure is your IT infrastructure?
      Let us evaluate it for free!

      Sign up Now!

      Free Consultation
       

      Tag Cloud

      Security Tip of the Week Technology Best Practices Business Computing Cloud Privacy Hackers Productivity Hosted Solutions Efficiency Software Business Google Network Security Microsoft Internet Email Malware Backup Workplace Tips Innovation User Tips Data Computer Mobile Devices Hardware IT Services Android VoIP Disaster Recovery communications Business Continuity IT Support Smartphones Communication Smartphone Miscellaneous Mobile Device Small Business Network Browser Productivity Collaboration Quick Tips Cybersecurity Business Management Users Phishing Windows Managed IT Services Upgrade Data Backup Outsourced IT Ransomware Windows 10 Cloud Computing Office Server Save Money Data Recovery Passwords Windows 10 Virtualization Gadgets Tech Term Saving Money Holiday Chrome Social Media Managed Service Automation Microsoft Office Managed IT Services Cybercrime Computers Artificial Intelligence Operating System Facebook Health Wi-Fi BYOD Mobile Device Management Networking IT Support Hacking Internet of Things Alert Spam Remote Office 365 Telephone Systems Managed Service Provider Covid-19 Information Technology Information Bandwidth Router Social Engineering Mobility BDR Employer-Employee Relationship Recovery Human Resources Mobile Computing Application Password Remote Monitoring Money Encryption Data Breach Applications App History Big Data Law Enforcement Remote Computing Managed IT Data Storage Patch Management Mobile Office Apps Office Tips Training Blockchain Government Paperless Office VPN How To Private Cloud Marketing Two-factor Authentication WiFi Infrastructure IT solutions Voice over Internet Protocol Entertainment Website Bring Your Own Device Mouse Data Management Budget HaaS Work/Life Balance Vulnerability Windows 7 Word Servers Google Drive Wireless Gmail Avoiding Downtime Data Security Settings Flexibility Save Time Virtual Reality Apple Social Cleaning USB Conferencing User Error Scam Meetings Data Protection End of Support Education Physical Security Safety Risk Management Vendor Hacker Vendor Management Managed Services HIPAA Sports Redundancy Display Keyboard The Internet of Things Lithium-ion battery Telephone System Staff Software as a Service Employee/Employer Relationship RMM Machine Learning Connectivity Remote Work Firewall Solid State Drive Wireless Technology Downtime Spam Blocking Electronic Medical Records Google Docs How to Identity Theft SaaS Data storage Printer Hiring/Firing Digital Signage Automobile Bluetooth Network Congestion Augmented Reality eWaste Fraud Computing Infrastructure Procurement Going Green Remote Worker Workplace Strategy Net Neutrality IT Consultant Business Intelligence Cryptocurrency Help Desk Audit Printing Worker Wearable Technology Battery Humor Retail Hard Drives Shadow IT IT Management Legal Instant Messaging Robot Excel Botnet Comparison Managed Services Provider Internet Exlporer IT Plan CES Biometrics Virtual Desktop Database PDF Unsupported Software Business Technology Content Management Remote Workers Access Control Charger DDoS Processor Proactive IT Virtual Assistant Compliance SharePoint Best Practice OneNote Authentication Computer Care Current Events Hard Drive YouTube Black Market Telephony Virus Customer Service Samsung Unified Threat Management Environment Computing Computer Accessories Update Document Management Fax Server Value HVAC PCI DSS Leadership Google Apps Virtual Machine Troubleshooting IT service Outlook Start Menu 2FA Analysis Fiber Optics Cameras Employee Cabling Files Tablet Administrator Screen Mirroring Devices Messaging Loyalty Frequently Asked Questions Enterprise Content Management Policy Hypervisor Books Domains Chromecast Mobile MSP Dark mode Windows 10s Accountants Trend Micro Credit Cards IaaS Default App Maintenance Colocation Microchip Uninterrupted Power Supply Cast Thought Leadership SMS Tip of the week Password Management Procedure webinar Password Manager Saving Time Emergency Bloatware Monitor Professional Services dark theme Public Cloud Shopping Printer Server Employer Employee Relationship Multi-Factor Security Google Search Assessment IT Infrastructure Tablets Search Engine Twitter AI Windows Server 2008 NIST FinTech Business Mangement Bing Entrepreneur Reputation Tools Streaming Media Smart Tech Social Network Trending Television Amazon Investment Content Shortcut Tech Support Addiction Employees Recycling Employee/Employer Relationships Techology Cost Management Laptop Social Networking Customers Wiring Windows 365 Practices ISP Public Computer Amazon Web Services ROI Audiobook Cache Video Conferencing Regulations Safe Mode Sales Criminal Bitcoin Transportation Shortcuts Touchpad GDPR Point of Sale Computer Fan Hosted Computing Personal Rootkit Running Cable Cryptomining Online Shopping Politics Advertising Memory Wireless Internet Supply Chain Management File Sharing Monitoring Consultant Workers Batteries Benefits Camera Notifications Windows 8.1 FENG Inventory Digitize Analytics Specifications IBM Evernote Windows Server 2008 R2 Wire Flash Customer relationships Best Available Smart Technology Travel Manufacturing Relocation Science Printers Email Best Practices WIndows 7 IT Assessment Millennials Supercomputer Wireless Charging Software Tips Smart Office Sync Computer Tips Emails Managed IT Service Security Cameras Video Games Biometric Security Worker Commute Customer Relationship Management Virtual Private Network Virtual CIO OneDrive Workforce Distributed Denial of Service Peripheral Cables Experience Analyitcs Digital Security Cameras Netflix Using Data Two Factor Authentication Scalability Programming 5G Business Owner Windows Media Player Project Management User Root Cause Analysis Nanotechnology Copiers PowerPoint Telecommuting Quick Tip Knowledge Cortana Music NarrowBand HBO Skype Ergonomics Digital Signature Antivirus Smartwatch Search OLED iPhone Windows 8 Warranty Managing Stress Data loss Development

      Top Blog

      The reasoning for this is simple: you want to make sure that operations are proceeding as intended, even if you’re not there. If you completely check out from the workplace every time you leave, you could return from your vacation to a complete and total disaster that may have been prevented with y...
      QR-Code