The traditional break-fix IT model may have worked for businesses years ago, but today it holds them back from fully leveraging their IT to its fullest potential. Managed IT, the superior alternative, aims to take the difficulty out of managing IT so that you can focus on running your business. Here are just a few managed IT services that free up your business in this way.
Cloud Management
The cloud continues to grow more popular as time goes on, mostly due to the overwhelming convenience it offers for small businesses. Your workforce needs agility and constant access to important data and applications, especially if your organization wants to stay competitive in the ever-shifting business environment. This means that you need to provide your employees with the tools they need to stay productive anytime, anywhere. Still, managing a cloud server is far from a simple task, and not one to be taken lightly. When Total Tech Care manages your IT, you can outsource this responsibility to us and take the burden off of your shoulders.
Network Security
Network security requires an intensive knowledge of online threats and vulnerabilities, and as such, you want a seasoned professional handling the security of your systems. It’s not enough to equip your business with consumer-grade antivirus and firewall solutions. Instead, you need someone with a thorough knowledge of your organization’s potential vulnerabilities, including endpoints, network connections, and software solutions. This type of work is best handled by a third party working behind the scenes to keep your business secure.
Remote Management and Maintenance
Management and maintenance of critical IT systems are often a major pain point for small businesses, as they generally don’t have a dedicated in-house IT department to handle this responsibility. More often than not, technology systems needing regular maintenance are left neglected, which can severely cut their lifespans. For example, in order for servers to stay healthy, they need regular maintenance and management. Otherwise, a crippling hardware failure resulting in data loss could happen at any moment. Remote monitoring and maintenance is designed to provide all of your maintenance needs remotely, without the need for expensive on-site visits.
Help Desk Support
One of the most sought-after services is help desk support, especially for SMBs. An outsourced help desk solution provides your team with the support they need to get the most out of their technology. This helps to ensure that your team has the technology assistance they need when they need it. This is especially useful if you already have an internal IT department, allowing them to focus on implementing valuable and innovative solutions designed to improve operations.
So, what are you waiting for? To get started with any of the above-mentioned IT services, reach out to Total Tech Care at 866-348-2602.
